Privacy Policy
Last updated: October 31, 2025
OffiAxis ("we," "our," or "us") provides tools that help construction and field service teams manage their work directly through chat. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, app, Telegram or WhatsApp bots, and related services ("Services").
1. Who We Are
OffiAxis helps construction and field teams manage projects, upload files, track time, and communicate through messaging platforms. Our Services may connect to third-party storage and communication providers such as Google Drive, OneDrive, Telegram, WhatsApp, and Google Calendar.
2. Information We Collect
We collect information in several ways:
Account Information: When you register, we collect your name, email, and company details to create your account.
Usage Information: We collect information about how you use our Services, such as actions performed, device type, and IP address, to maintain performance and security.
Connected Storage and Services: When you connect Google Drive, OneDrive, or similar services, we only access files and folders necessary to perform the requested actions (upload, search, or organize).
Communications: If you contact support, we may store your messages and email to resolve issues.
Payment Information: When subscribing, payment data is securely processed by Stripe. OffiAxis does not store raw credit card numbers.
Location and Time Data: For timesheet or field-related features, location and timestamps may be recorded with your consent.
3. How We Use Information
We use the information we collect to:
- Provide, operate, and improve OffiAxis Services
- Manage accounts, authentication, and billing
- Enable file uploads, storage connections, and AI-powered features
- Communicate service updates and respond to support requests
- Detect, prevent, and respond to security incidents or misuse
- Comply with legal obligations
We do not sell your data to anyone.
4. How We Share Information
We may share limited information only in these cases:
Service Providers: We use trusted vendors for hosting, data storage, payments, and analytics (e.g., Google Cloud, Microsoft Azure, Stripe).
Legal Requirements: We may disclose information when required by law, subpoena, or government request.
Business Transfers: If OffiAxis merges or is acquired, user information may transfer under the same privacy commitments.
We do not share personal data for advertising or cross-site tracking.
5. Data Storage and Security
- We store data using secure cloud infrastructure from Google Cloud and Microsoft Azure.
- All transfers between your device and OffiAxis are encrypted with TLS.
- Files stored within OffiAxis Storage are encrypted at rest.
- Access to user data is limited to authorized personnel under strict confidentiality.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct or delete inaccurate data
- Withdraw consent for specific processing
- Request data deletion (subject to legal or billing requirements)
To exercise your rights, contact us at privacy@offiaxis.com.
7. Data Retention
- We keep your information only as long as necessary to provide the Services or comply with legal obligations.
- When you delete your account or disconnect integrations, related data will be deleted or anonymized.
8. Children's Privacy
OffiAxis is not intended for individuals under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us information, contact us immediately so we can delete it.
9. International Data Transfers
By using OffiAxis, you consent to the transfer and processing of your data in the United States and other countries where our cloud providers operate. We rely on standard contractual safeguards to protect your information.
10. Updates to This Policy
- We may update this policy as our services evolve. If changes are material, we will notify you by email or an in-app notice.
- Your continued use of OffiAxis after an update means you accept the revised policy.
11. Contact Us
If you have questions or concerns about privacy, contact our team at: